Conditions of Sale and Entry

Conditions of Sale
Tickets and items purchased where a discount or benefit has been claimed without entitlement and tickets purchased through misuse of promotional codes, schemes and promotions are in breach of our terms and conditions of sale. They will be declared void and are not valid for entry. 


Tickets must not be sold or offered for sale from within The Coro premises except from the Box Office by our ticketing team. Only tickets purchased from our box office or our approved agents are valid for admission.


Tickets sold via unauthorised third parties, including online auction sites and 'fan to fan' resale sites are not valid for entry. 


Reselling a ticket for profit or commercial gain makes it void and the ticketholder will be refused entry.
Any attempts to manipulate or damage our systems may be unlawful and could result in legal action being taken.


Failure to adhere to our Conditions of Sale may result in tickets not being valid for entry.


Refunds
Tickets will not be refunded unless a performance is cancelled or abandoned when less than half the performance has taken place, or the programme changes significantly from that advertised when the ticket was purchased. In these events The Coro will contact all bookers.

Conditions of Entry
Our staff are here to enhance your experience and to ensure your safety at all times. Please follow any guidance they give in relation to your and others comfort and safety.


Readmission cannot be guaranteed. On occasion we may have to show you to alternative seats.


The taking of photographs, capturing of images or the use of any recording devices including mobile phones during any performance is strictly prohibited.


The Coro or any permitted third parties may carry out general filming and sound recording in or about the venue. By purchasing tickets you consent to you and your party being included in and to the exploitation of such films and recordings without payment.


The Management of The Coro reserves the right to:

  • refuse admission to the premises

  • request any ticket holder to leave the venue, and take appropriate action to enforce this right

  • change the advertised arrangements of any performance in the event of illness or any cause beyond our control

 

Children
Tickets are required for each child attending a performance. Details of any age guidance warning or certifications will be included on relevant event webpages. Parents are reminded that some performances are not suitable for young children.


Latecomers
If you arrive late for the start of a performance or after an interval we appreciate that you will want to take your seat as soon as possible. We will do everything possible to assist. To limit disturbance to fellow audience members and artists we may have to ask you to wait until a suitable break in the performance. Occasionally this may not be possible once the performance has started.